What is Soundscan and Why Is It Important?
Nielsen Soundscan was a music sales tracking tool that the music industry paid to access in order to track and measure weekly music sales in the United States and Canada. Nielsen Soundscan sales data also powered the Billboard music charts from 1991 to 2019. Currently Luminate Music Connect powers the Billboard charts.
In 2019 the Nielsen was acquired by Luminate (formerly MRC Data) and Soundcan was merged into another music sales tracking tool called MRC Data Music Connect. In 2022 the name was changed again to Luminate Music Connect and this is the industry standard for music streaming and chart tracking. Luminate provides chart data for many of Billboard’s charts like Billboard 200, Heatseeker Albums, Digital Albums, Independent Albums, and many others.
Luminate Music Connect (formerly Soundscan) is used for tracking charts, researching historical sales data for specific artists, and making predictions on future music consumption. So what is soundscan you ask? It’s the key to validating your band’s sales and potential in the industry, and has a new name – Music Connect.
Who has access, who uses it, and what does it cost?
Music Connect (formerly Nielsen Soundscan) is most frequently used by the sales, A&R, finance, radio, marketing, and executive staff at record labels. It is also used by music publishers, booking and promotion agencies, large management firms, radio promoters, and market research companies. Luminate (the company that sells Music Connect subscriptions) doesn’t publish a cost for the service and costs depends on how large the organization is and how many users will have access. From my experience running a record label, I can tell you it was the most expensive utility or overhead other than rent and payroll. The cost is out of reach for most individuals, bands, or small organizations.
Where can my band get access to it?
The information is intellectual property owned by Luminate (formerly MRC Data) and each individual subscriber is not allowed to share with anybody. Luminate have tight security restrictions on its use, and ways to know if a user is violating the rules or sharing. If it is shared, your account is shut down and you lose access.
What specific music metrics does Music Connect track? How about Streams?
The formats tracked by Music Connect are streams, radios spins, compact disc, vinyl, digital downloads, cassettes, and music video on DVD/Blu-ray. They collect the sales weekly from cash register data at brick & mortar retailers, online mail-order outlets, radio stations, digital service providers like iTunes & Amazon, drug stores, ticketing companies, and venue sales.
Soundscan did not track streams. Music Connect was a new application created to track “music consumption”. And actually, Music Connect was what powered the top charts for Billboard, such as the Billboard Top 200 (albums with streaming and track equivalents) and the Hot 100 (songs). The reason Sounscan was still relevant is it powers the MP3 and physical album and single sales for Connect, and it has the historical records going back all the way to 1991. But in 2019, Soundscan was merged into Music Connect.
What are some charts that developing artists should be aware of?
These are charts that are actually printed in Billboard’s weekly magazine or on their website. Billboard changes up the charts that are published in the magazine each week. The magazine always prints the Top 200 and the Hot 100, but they don’t always publish the other charts in the magazine. But for smaller niche charts you can find the weekly Top 10 or up to Top 3 on billboard.com/biz.
- Heatseekers – measures consumption of independent artists that have not charted in the top 100 of a major chart before.
- Rock & Hard Rock Digital Songs – 2 separate charts
- Alternative Songs
- Emerging Artists Chart (combines sales, radio, and social ranks) more here
- Tastemakers (derived from a panel of independent brick and mortar shops)
Here is a handy Billboard Chart Legend http://www.billboard.com/biz/billboard-charts-legend
Like what you’re reading? I teach my fanbuilding and Spotify strategy inside Band Builder Academy. I’ve also developed free software that taps into the Spotify API and its for members only. CLICK HERE to Learn More.
Music Connect Charts
Music Connect charts are found only inside of the Music Connect portal. The charts below do not print in Billboard and they are not called Billboard Charts. Billboard only publishes select charts from Music Connect for their weekly magazine and their website.
- Top Current Albums (measures only pure album sales with no track and streaming equivalents) This is what the Billboard 200 consumption chart replaced. It’s much easier to make this list than the Billboard 200
- Hard Music Albums (distinguishes hard rock, metal, and loud rock from mainstream and alternative rock)
- Current Rock Albums
- New Artist Chart – The top 50 of this publishes as the Billboard Heatseeker Chart. If you don’t make the top 50, it’s only visible in Music Connect, not in Billboard.
- Alternative New Artist – Similar to the New Artist Chart above, but you have to have been tagged “alternative” by Luminate chart polishers.
- Record Label Independent Chart (sometimes called the Independent Chart)
- Current Digital Albums
- Current Tracks
- Digital Rock Songs
- Internet Albums (measures mail-order, so if you have a big pre-order you can make this chart)
- Alt Rock Songs
- Hard Rock Songs
Digital Service Provider (DSP) Charts
Each digital service provider (DSP) has their own charts.
Here are some examples:
If you are not concerned with sales and charts in the United States, you can find some interesting global chart information and history at http://www.mediatraffic.de/
Another interesting resource https://kworb.net/ compiles the most popular songs and artists globally by day.
Please don’t leave comments with questions about these sites or how they work. Use the FAQ’s on these sites.
What Can Good First Week Sales Do For Your Band?
- The unit numbers and chart positions are a historical record and have authority. The statistics can be cited in media, Wikipedia, Google, and shared across the industry.
- The first week sales and chart positions are used to size your band up to the competition. From an industry point of view, the more soundscan sales you have, the more attractive and less risky of an investment your band will be. So Soundscan is a big factor in getting signed.
- A big showing first week provides momentum and buzz in the industry and with consumers. Think about your first week as leaving a “footprint” in the industry. The bigger the footprint, the bigger the audience. The multiplying effect carries on throughout the album cycle and snowballs.
- Booking Agents look at the charts, especially the new artist charts, so they can uncover who the best support acts for tours might be.
- If you start off with a big first week (something that makes one of the Music Connect or Billboard charts), it’s easy to go back and get support from anybody that had reservations before. If you have a small first week, it has the opposite effect. It is very difficult to jumpstart the project after it’s already been released. You’ve probably used up most of your content pre-release and on release week. Thus, pre-release campaigns are MORE important that post-release campaigns.
- Visibility in the industry. It’s similar to box scores in sports and a key tool for scouts. Charts are a way for the industry to keep tabs on who’s who.
How Do I Register My Music on Soundscan?
- DIGITAL CONFIGURATIONS: Registering your UPCs and ISRCs with Luminate (formerly MRC Data and Nielsen) is the first step. Some music distributors can do this for you. But before deciding to work with a music distributor, merchandise fulfillment, or ticket & VIP services, ask if they report to Luminate (formerly MRC Data).
- PHYSICAL CONFIGURATIONS: Be careful with this. Don’t double up and register a physical UPC that your physical distributor already registered – it creates problems with genre tagging. It’s best if you leave this to your physical distributor to handle. But if you don’t have one, and have pressed your CDs or vinyl on your own, make sure to register your physical UPC’s here. Physical Registration takes 3 weeks to process. Your band should be taking venue pre-orders on the road, so setup the UPC with MRC Data 3 weeks before your tour starts. Then follow up with Luminate (formerly MRC Data) the week before you leave, so you can make sure the UPC shows in the atVenu app. (more on this below)
- VENUE SALES – ATVENU – This will be a major source of sales for you in the early days. Read more about this BELOW and watch the video.
Get A Free Download – 10 Steps For A Big First Week on Soundscan & Billboard – CLICK HERE
What Are Some Tips On Maximizing Your Sales?
- DIGITAL SALES – Make sure you have clean metadata when you setup your music with distribution. This will ensure that all of the hard work you do to get people to buy and stream your music shows up on Music Connect. IMPORTANT: For stand alone singles, use the same ISRC that you use on the album or EPs. If you don’t, it creates a ton of major problems for you on Spotify and Apple, and also on Music Connect (formerly Soundscan). This is a very common issue I see, and causes a lot of headache for you and your distributor. So I’d like to save you the trouble and emphasize this tip.
- MAIL ORDER (D2C) – Make sure you use a direct to consumer fulfillment company that reports your CD, Digital, and Vinyl sales to Soundscan. MerchNow, District Lines / AKT, IndieMerch, and BandCamp are all great partners. Once you have your products available on these sites drive pre-orders and traffic there using best online practices. Amazon is the largest seller of physical music online, so get your products on Amazon.
- PHYSICAL CDs and VINYL – Get your music onto Amazon.com, into independent retailers, and other music retailers. CD Baby has a partnership with AEC – Alliance Entertainment and they have the capability to get your CD anywhere there is demand for it.
Here is a free list of distribution companies you can reach out to. After going to this page, click the banner on the right side of the post (or bottom for those on mobile).
- STREAMS – The industry now measures overall music consumption and follows this on the Billboard consumption charts and Luminate’s Music Connect (formerly Nielsen Connect)
For increasing your streams, please read my article How To Get Followers On Spotify My Way (click here)
- DOWNLOAD CARDS – If you make download cards, make sure you work with a company that reports to Luminate Music Connect, and that the UPC is registered with Luminate (formerly MRC Data). The company you work with will know how to do it, but make sure you see the process through so you don’t have any disappointments on street week. I only have experience with one company, and it was a great one, DropCards.
- VENUE SALES – This has been affected in the post-COVID era. But I’ve watched artists build a career with venue sales. Before a new artist has proper distribution, this can be the biggest source of sales in Music Connect.
Some artists will tour as much as they possibly can, and make a goal to sell 20, 50, or more CDs at every show. If you multiply that by 150 shows, you can see how 5,000 units is well within reach. Add your digital sales, mail order, track and streaming equivalents, and you’re on your way to 7,500 or 10,000 as an unsigned artist. I’ve seen DIY bands sell 10,000 to 25,000 of their first EP on their own.
Their dedication to building a Music Connect history (and fan base) is rewarded with a very good record contract. Anybody can do this, if they understand how it works, and are determined to get there.
Soundscan Rule: You may not sell the album or EP for less than 50% of the listed retail price. Soundscan Rule: You cannot bundle the CD with a ticket or other item, and give the CD away.
Reporting Venue Sales To Soundscan with atVenu
There is only one option for reporting your venue sales to MRC Data’s Music Connect (formerly Nielsen Soundscan). If you haven’t met the great people at atVenu, I’m here to tell you they are awesome and their service & app is excellent. You never want to miss a sale on Music Connect (formerly Soundscan). Never, never, ever, ever miss a sale, because you can’t go back and submit sales after the sales week closes. atVenu is basically a smartphone app that is connected to Music Connect (formerly Nielsen Soundscan). There is a small cost, but it’s very fair and only when you are on tour.
To use this app, your CD and vinyl UPC’s need to be registered with MRC Data (formerly Nielsen Soundscan). And I don’t mean the UPC for your digital download album. You can’t report digital downloads at venues. If you don’t have a company handling physical distribution you can register your physical UPCs here.
Every night at the show, you enter the quantity of the units sold, and there is a sign-off form built into the app that the venue representative must sign with their finger. The venue must be registered in atVenu’s database in order to qualify. If the venue isn’t registered, there is no chance of getting credit for the sale.
There is also a way to collect pre-orders and submit them in the atVenu app, but there is a very specific process to follow. You can’t compile the data privately, outside the app, and then submit it a week before street date. So read carefully on this.
Q & A with atVenu
Question: If the UPC you enter into atVenu is a Digital product (EP or Album) will it count? Or does it have to be a physical CD or Vinyl?
Answer: “The sales must be for a physical product sold at the show with the music already on it. You can sell and report a USB stick, because the songs come with it and it’s a purchased product, but you can’t report download cards, those must be reported via the fulfillment partner of those cards.” – atVenu
Question: You have to register your EP or Album as a physical album UPC with Luminate before trying to use atVenu for venue sales, correct?
Answer: “ Yes. Once a UPC is properly registered with Luminate, then you’ll see a check mark in atVenu next to the UPC when saving it. This indicates that the UPC is properly registered and saved and sales can be reported. Without the check mark, atVenu can’t report the sales.” – atVenu
Question: Any tips on pre-ordering at venues?
Answer: “Luminate (formerly MRC Data and Nielsen) has very specific rules for pre-sales. The album can’t be bundled with other products or tickets. It must be sold at the approved sale price, not given away. The artist cannot give the customer the album at the event prior to release date. The artist must collect the fan’s shipping information and mail them the album to be delivered no earlier than the release date. In atVenu, the artist must check the “Pre-Sale” box when saving the album, enter in the release date, and save a label contact email. There are just a lot of moving pieces to it and we want to make sure bands understand all that’s required before jumping in so there aren’t any surprises when Luminate audits the reported pre-sales.” – atVenu
A Complete FAQ for AtVenue – Please read this article on atVenu’s website.
How To Track Pre-Sales – Please read this article on atVenu’s website.
Here is a cool overview video of AtVenu’s complete merchandise app
That’s it! Don’t forget to download the free PDF to get EXTRA BONUS tips. I look forward to your comments, questions, and thoughts. Please leave your comments below.
Like what you’ve read here? I teach my fanbuilding and Spotify strategy inside Band Builder Academy. I’ve also developed free software that taps into the Spotify API and its for members only. CLICK HERE to Learn More.
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